I have done my MBA degree since 2000. I have more then 15 years of experience in various fields like administration' marketing' customer service' branch manager/Showroom Manager/ Food and Beverages
Overseeing the housekeeping and maintenance of the building both inside and outside.
Purchasing and Maintain Supplies.
Equipment Management like (Generator, Photocopier, PABX, Fax, Air-conditioning unites etc.)
Supervising Plant and Manufacturing area.
Control transportation and maintenance of vehicles.
To maintain client satisfaction correspond with clients.
In short the Administrative Manager is key to the business efficient operation allowing other executive to from on
strategic priorities
Helping to build good customer relations.
Arranging staff meetings with customers.
Developing feedback / Handling complaints and queries from customers.
Financial responsibilities.
Arranging promotional events.
Training staff to deliver high slandered of customer services.
Ensure to availability of products in Showroom.
Open Customers accounts processing order forms and requests.
Answering customers questions regarding tariff and services.
Maintains customers’ records by updating account information.
Ensure customers satisfaction and Provide professional customers’ supports.
Repairing and replacement of customer mobile phones.
Planning and monitoring sales and Distribution setup.
Conducting sales promotions actives.
Establishing new business and meeting sales targets.
Demonstrating and presenting products.
Reviewing sales performance.
Record sales and send copies to the Head Office Lahore.
Inform customers about discounts and special offers.
Manage returns of merchandise.